Tag Archives: VOIP

Phone hackers are exploiting VoIP. Here’s how to protect your business.

hacker

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. With the wide adoption of Voice-over-IP technology, phone hacking continues to evolve. It’s costing businesses billions of dollars annually in lost productivity and higher phone bills. Typically, there’s no escape — many carriers expect the victims to pay for fraudulent calls in full. Decades ago, “phreakers” were able to access Ma Bell’s ...

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Why VoIP is great for new businesses

voip

Thought Leadership on Growth to Exit Strategies presented by Vonage Business For those just starting a new business, the breadth of decisions can be dizzying. From hiring to financing, it seems that every choice has momentous weight when it comes to furthering the success of a fresh venture. Although choosing a small business phone service may seem like a minor consideration, ...

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Futureproofing your startup with a cloud-based phone system

cloud-based phone

Thought Leadership on Growth to Exit Strategies presented by Vonage Business You’ve got admire the bold entrepreneurs with the gumption and vision to start a new business. It’s an exhilarating time, but one fraught with key decisions and financial challenges … securing office space, making payroll projections and choosing business systems – including a phone system. It’s a time to watch ...

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5 ways a cloud phone system delivers a BYOD advantage

BYOD

Thought Leadership on Growth to Exit Strategies presented by Vonage Business More than ever, employees are expecting a BYOD (bring your own device) policy allowing them to use their own technology for business purposes. The good news is that employers are actively supporting the BYOD movement. A study published in ZDNet shows that 74 percent of organizations are either using or ...

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5 priorities that drive phone service selection

priorities

Thought Leadership on Growth to Exit Strategies presented by Vonage Business Every small business is unique, which certainly seems evident when choosing a new phone system. During a recent online survey, we asked business professionals, “What quality do you care about most when selecting a new phone system?” and gave them five response options. Results revealed that selection priorities can differ ...

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How to stay connected… no matter what the weather

vonage

Thought Leadership on Growth to Exit Strategies presented by Vonage Business Having an emergency preparedness plan is crucial for a business – but not all have one in place. How would your business function if your employees couldn’t make it into the office? Could business continue if a winter snowstorm, fire or other disaster devastated your office? How would you deliver ...

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3 mistakes to avoid when switching to hosted VoIP

Thought Leadership on SMB Technology Challenges presented by Progressive Computing. Last year my company partnered with Nextiva, a leading national VoIP provider, to deliver high quality voice services to our clients. Clients were thrilled, but we were very cautious when entering this market, and for good reason. VoIP technology can be very tricky to get right, and when it is done wrong ...

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Why IP voice is a huge hit with multi-site businesses

Chesapeake Telephone Systems image for SmartCEO

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. A converged network uses the Internet Protocol (IP) on broadband, wide-area and local-area networks to carry voice conversations, along with routine data traffic. No matter how many locations your company has, putting voice on your data network can improve how customer calls are handled, position your company for better ways to communicate ...

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Preparing broadband & network devices for business VoIP

Network system

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. The goal of VoIP is to transport voice in exactly the same format as any other data application – as IP packets running over an IP network. But voice is a real-time application and steps must be taken to eliminate problems that could make it difficult to establish connections and sustain call ...

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The advantages of ‘virtualizing’ your phone system

Guy holding virtual phone

Thought Leadership on VOIP/Telecommunications presented by Chesapeake Telephone Systems. The transition from dedicated to shared resources Traditionally, businesses set up their data centers with stove-piped servers dedicated to files, applications and databases. Over time the result was “server-sprawl” that became increasingly time-consuming and expensive to maintain. The problem with dedicated servers is they are not very efficient. When they get busy, ...

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