Cheryl Stradling and Greg DeCinque
Founders and Managing Partners
Location: West Chester, PA
“We often get a call or email from clients — and even vendors — expressing appreciation about someone going above and beyond to resolve an issue,” says Cheryl Stradling. “We don’t ask our employees to do this — the culture of the business drives the behavior.” In addition to customer service, Crystal Technologies Group, Inc.’s culture centers on a commitment to a great workplace. The company works with a professional coach who is available to employees for individual sessions to ensure they have clear goals as well as a strategy to reach them. Employees are encouraged to take advantage of flexible schedules and remote work, but weekly all-hands calls and events such as the annual holiday party ensure everyone at Crystal remains engaged.
“Building a great company culture must be done in earnest. There are no shortcuts. It has to be a core value of the leadership team.”