Thought Leadership on Business Strategy & Technology Value presented by Paragon Solutions.
In case you missed the recent webinar hosted by theInformation Governance Initiative, “Introducing the Chief Information Governance Officer – A New Information Leader for a New Era,” here is a recap of the three main gaps addressed by the role of the Chief Information Governance Officer (CIGO):
Who owns the information problem? The Chief Information Officer (CIO) focuses on infrastructure. The Chief Financial Officer (CFO) looks at IT and information from an accounting perspective. The Chief Information Security Officer (CISO) is more about cybersecurity and firewalls while the Chief Digital Officer (CDO) tends to stay on the marketing side. The CIGO would fill this leadership gap by being accountable for structured and unstructured information, responsible for the execution of information fundamentals – identification, classification, protection, disposition, life cycle management – on a discrete budget, and to spot information opportunities and risks that nobody else can identify and assess. The CIGO must have the authority and mandate to lead information related activities, address holes in policy, bring order to unassessed “dark” data, foster communication between stakeholders, and address any missing or underdeveloped facets of the IG program.
Coordination of Information-Related Functions
Information is a business asset that is important across all functions of an enterprise since not only can the information lifecycle cross functions, but each function manages their own information with their own lifecycles. Coordination among departments allows an organization to make effective use of all of its information, regardless of ownership, particularly in this era of Big Data.
The CIGO brings together the functional areas of Information Governance (IG) such as IT, Legal, Records & Information Management, Privacy, Information Security, and Compliance. These functions often intersect, for example, a born digital record (IT) could be under legal hold (Legal), contain Personally Identifiable Information (Privacy), and require access for only named users (Information Security).
The CIGO is the person who ensures the facets of IG across an enterprise are working together to achieve the common goal of gaining value from information while also balancing risk. If these IG facets are not working together it can lead to a data bloat, compliance risks, and a silo mentality where a lack of sharing and cooperation will lead to operational inefficiencies and waste time, money, and resources.