Yolanda Robano-Gross, LMSW, MHA
Location: Smithtown, NY
At Options for Community Living, Inc., Yolanda Robano-Gross embraces an open-door policy. She is approachable for staff at all levels and is a regular presence not only in the administrative office but in the agency satellite offices, and at program sites as well. She meets with every potential employee as the final step in the hiring process to ensure clear communication of the agency’s mission and expectations. As a nonprofit, community service is central to Options’ work, but that commitment also extends to other organizations. Options has participated in the National Alliance on Mental Illness Walk at Jones Beach for many years, but in the last two years, the nonprofit has increased its participation and fundraising dramatically.
“Employees need to feel that they are part of a working unit, and that each member is
as important as the next.”