Thought Leadership on Growth to Exit Strategies presented by Vonage Business
The challenges that accompany business growth can be wide-ranging: office space decisions, capital investments, staffing and HR issues, to name a few. A common concern is whether your business systems can scale seamlessly to keep your growth transition manageable. Otherwise, business growth can be slow and painful. The good news is that you have a distinct scaling advantage with cloud-based business systems – especially with a hosted VoIP phone system.
The cloud advantage for scaling
The ability of your phone system to scale seamlessly with business growth can vary greatly between a traditional landline service and a cloud-based service like Vonage Business. Traditional providers can require ongoing maintenance or installation to keep up with a business’s growth needs. But cloud systems are managed virtually and quickly, making scaling easy for the business. With your business phone system in the cloud, the logistics, cost and speed of scaling are both predictable and efficient. That’s important for a growing business, so let’s explore all three:
(1) Easy logistics
Whether you’re adding just one new employee or staffing an entirely new location, adding extensions to your cloud-based phone system is quite simple. You can add new extensions and/or new calling features yourself via your Admin Portal or by calling a customer care agent. Even if employees are at separate locations, the cloud integrates them within the same phone system as if they were in the same office. When new employees’ configured desk phones arrive, they simply plug them into high-speed internet to join the account.
Adding extensions or features to a traditional service involves a site visit from a paid technician. And adding service to a new location is a completely different story for traditional providers, involving the expense and installation of PBX equipment in a closet or server room at the business. Also, the option of tying multiple offices together may be unfeasible or entail a complex networking arrangement. Scaling with a traditional system is just not the same as with a cloud system.