Location: Bala Cynwyd, PA
Industry: Financial services
Harris S. Fishman, CLU, ChFC
President and CEO
“We take great pride in knowing that we have helped our neighbors, friends, families and business owners make good decisions,” says Harris S. Fishman, president and CEO of MassMutual Greater Philadelphia. The company, which offers insurance and financial solutions, has tripled in size over the last decade, and now has more than 150 employees. These employees help form the company’s driving force: its culture. As part of this culture, the firm is dedicated to helping people achieve their personal goals. “We identify their lifetime vision, five-year vision, three-year vision and take it all the way down to literally the next 12 weeks, identifying the things that they need to do … to make progress,” says Fishman.
Quick Tip: “Hire people who are better than you, set a vision and get out of the way.”
MassMutual’s growth has had its challenges, says Fishman. Just last year, the company literally ran out of space to seat its new hires, so in the fall of 2015, it built out an additional 3,624 square feet of office space. Then, early this year, space once again became tight, and MassMutual expanded even further. “To train our associates and provide five-star service to our clients, we had to have a space that would allow for our rigorous training schedule, educational workshops and client receptions,” says Fishman. In addition to giving employees the space they need, MassMutual is committed to giving them the proper training and tools to best serve clients.