Location: Lutherville, MD
REFERRALS AND RETENTION
L&H Business Consulting, LLC was started by partners Dominic Levis and Nick Hollander and has grown to 12 full-time employees. The company focuses on CFO and controller services for small and medium-sized businesses, in addition to a range of professional services. Throughout its years in business, L&H has never advertised, growing instead through referrals. “We know that colleagues are taking a risk whenever they refer one of their own clients,” says Hollander. “We take that very seriously, and always strive to perform to the best of our ability so it reflects well on our colleagues.”
Quick Tip: “A valuable lesson that we have learned over the years is to simply not fill a position until you find the best fit.”
L&H acquired two small sole practitioners during the past two years, which helped the company grow its individual and business tax practice. “A testament to the customer service and talent provided by L&H is that of the 300 clients purchased from the first sole practitioner, 99 percent were retained and are still clients today,” says Hollander. The company also boasts a high retention rate among employees, which is due to an in-depth interview process and rewards for employees’ hard work. “L&H is very honest in every interview and outlines the high quality of work that is expected of all employees at the firm,” says Hollander.