Location: Towson, MD
Industry: Insurance consulting
PEOPLE, NOT PROFITS
“We take a ‘person-first’ approach to employee benefits by building a thriving workforce, protecting employees and their families from hardship, and reducing overall costs by increasing productivity,” says Pat Isaac, CEO of Capital Services, Inc. The company’s philosophy extends not only to its clients, but also its own culture and organized alliances. “We simply put people first and not profits, and prosperity follows,” says Issac. “Our greatest success is when we see our clients and their employees thriving.”
Quick Tip: “A great leader keeps an open mind to new things and continues to learn. She also fosters an environment where others are continuously learning and growing into living a purpose-filled life.”
Strategic acquisitions have fueled the growth of the Capital Services brand. “Our biggest challenge was the transition process and bringing everyone under one culture,” says Isaac. The company met this challenge by defining clearly the kinds of people it wanted to hire: those with passion, strong leadership skills and a willingness to be held accountable for their work. “In the process, we learned that as an organization, we are a powerhouse for trendsetting and challenging the status quo, so those who appreciate and don’t get stressed by non-traditional approaches are the best hires,” says Isaac.