Location: Philadelphia, PA
Industry: Business supplies and equipment
Charles K. Carter
President and COO
SUPRA Office Solutions, Inc.’s leadership team met many years prior to the company’s founding, says president and COO Charles K. Carter. The four partners worked together in a previous firm, where their business philosophies and practices began to coalesce. Together, the group has accumulated many years of experience, as well as proficiencies in a wide range of areas, including accounting, finance, IT systems, sales, strategy and customer service. Early in SUPRA’s history, Carter and his partners made the strategic decision to focus on growing the company organically, and as a result, SUPRA has been able to sign up more than 300 accounts and double sales year over year.
Quick Tip: “If we serve the customer with excellence every time, then we have an opportunity to do something amazing.”
Now that SUPRA has achieved significant growth through its organic strategy, its goal is to partner with major players and to acquire other businesses in the office products space, with the hope of growing even further. In 2015, the company completed its first acquisition. SUPRA acquired EMSCO Scientific Enterprises, Inc. to become a seller of supplies to the scientific community. Carter says the company’s keys to success have been its ability to forge respectful and meaningful business alliances, and to integrate youth into the organization to inspire energy and innovation amongst SUPRA’s more experienced employees.