Location: Kennett Square, PA
Matthew D. Tucker
Pegasus Technologies, LLC provides help-desk services, project management and managed cloud services, with on- and off-site support. The company started with two employees, but as it expanded, it became more challenging to know each client’s IT environment inside out. That’s why Pegasus developed Match IT.
WORDS OF WISDOM: “Being ignorant is not so much a shame as being unwilling to learn.” – Benjamin Franklin
“Every employee is profiled under a professional profile system we built, and they’re scored with their likes and dislikes, their skill sets and so on. We also do a similar test for all of our clients, so that we are able to get their personalities, likes and dislikes as well,” says Matthew D. Tucker, CEO of Pegasus. “We then built a six-person team … within Pegasus that is dedicated to the day-in and day-out management support for those clients, based on our findings from Match IT. So no matter how big Pegasus grows, every one of our clients still has that intimate, personalized IT experience.”