Location: Seaford, NY
Industry: Marble and granite
Napoli Marble & Granite Design Ltd. makes kitchen countertops, bathroom vanities, bar tops, fireplaces and other stone surfaces for homes and businesses. The idea for the company came to president Marianne Rosner when she remodeled her own home. “I decided I wanted to get into the granite business,” she says. “I learned about it, and that’s how I got started.”
Fun Fact: Rosner’s daughter Jessica runs a furniture store, A Charmed Life At Home, next door to Napoli.
One of the main differentiators Rosner has established at Napoli is the company’s hospitable atmosphere. “When customers come into Napoli, we greet them,” she says. “We also have a kiddie area where they can bring their children to play while they shop in my store, which is very unusual.” Another important part of the company’s philosophy is to ensure customers don’t overspend. “We ask them what their budget is … and we keep them focused on staying in that budget,” says Rosner.
Once customers have purchased marble or granite surfaces from Napoli, the company takes care of ongoing maintenance as well. “We come out every year, we seal the granite, we take care of it for them,” says Rosner. “So we want to have a long-term relationship with our clients. A lot of them, when they move from home to home, they always come back and purchase from Napoli again.”