Location: Charlotte, NC
Industry: Food service/Distribution/Storage
President and CEO
Hissho Sushi trains chefs and places them at any of its 869 locations in 39 states across the U.S. “No dish is any better than the ingredients that go into it,” says Philip Maung, president and CEO of Hissho Sushi. “An example is that we use ‘Gold’ standard seaweed that is pre-cut for easy use and tastes delicious.” What’s more, staff at Hissho Sushi makes it a point to respond to compliments, complaints or service issues within 48 hours, but more often within minutes.
QUICK TIP: “You can accomplish anything in life, provided that you do not mind who gets the credit.” Harry S. Truman
“Many companies always tell their employees to put the customer first. Hissho approaches this mantra differently in that the employees are put first,” says Maung. “Hissho believes that if the employee is happy, the rest will fall into place.” The company provides a number of benefits to its employees, including flex time, paid health insurance, a 401(k) plan, and much more. That employee-centric philosophy, first adopted in 2010 along with a set of 11 core values, contributed significantly to Hissho’s growth, says Maung. Over the past three years alone, Hissho has doubled its business.