Location: Timonium, MD
Rocchi Construction, Inc. is a commercial and industrial general contracting firm specializing in the design-build method of project delivery. “We partner with our clients to provide assistance from the initial conception of their projects through completion,” says president Armand Shank. “The majority of our projects come from referrals and repeat clients.” Rocchi Construction’s clients span across a wide range, from small business offices to medical, dental, fitness and complex industrial. The design-build method embraced by the firm gives clients a concept design, an accurate budget and a schedule before they invest any money, says Shank. “This gives our clients the critical information they need to make better decisions. Our upfront investment in our client’s success makes us unique in the industry.”
Quick Tip: “Have plenty of cash to start, and never run out.”
After each project, Rocchi Construction asks clients to provide follow-up evaluations to see where the company can improve. Staff also gets together after each project to discuss how processes might be tweaked. In addition, the company stays focused on measuring its referral rate, “because this is the best indicator that we are doing a great job,” says Shank. “Everyone in the company is looking for ways to improve our referral rate.” He believes that leading by example is the best way to promote change in the construction industry. “Our leadership is demonstrated by the excellence of our work and the way we respect our employees, sub-contractors and clients,” he says.